TWO HEADS HR

Policies are just guidelines… right? Treating them as optional may feel faster, but inconsistency kills momentum, risks legal exposure and frustrates high performers. Clear, consistently applied policies create certainty, empower managers, and ensure your teams can focus on achieving objectives, hitting sales targets and driving profit. Policies aren’t bureaucracy, they’re a tool for performance and business success.

We throw around the term best practice like it’s a guaranteed stamp of success. But let’s be honest — what’s “best” for one organisation might be completely useless, or even harmful, for another. Best practice isn’t the same as doing the right thing. It’s not the same as being legally compliant. And more often than not, it adds little real value to employees or the business. If a practice doesn’t serve your unique context or move the needle — why are you doing it?

People often ask how I got into HR. I usually joke that I didn’t choose HR - HR chose me. The real story is that it involved one...

Rising operational costs are hitting small businesses hard, with 79% of Aussie SMBs feeling the pressure. But there’s a smarter way to respond than cutting corners. This post explores how smart, outsourced HR support can help you reduce turnover, streamline operations, and stay compliant — all while protecting your people and your bottom line.

Not sure if it’s time to bring in HR? If you're spending more time solving people problems than growing your business, it might be. This post offers practical questions to help you figure it out — plus why outsourced HR, like what we offer at Two Heads HR, can be a smart, scalable solution for small and mid-sized businesses. HR doesn’t have to mean hiring a full-time team — sometimes, a second head is all you need.

In a world full of noise and uncertainty, a calm approach to HR can be a game-changer. Outsourced HR gives small to mid-size businesses the clarity, confidence, and support they need to navigate people challenges without the overwhelm. At Two Heads HR, we help you stay focused, steady, and human-centred — even when things get messy.

Clear company policies do more than ensure compliance—they build trust, clarity, and engagement. Using David Rock’s SCARF model, good policies support employees’ needs for status, certainty, autonomy, relatedness, and fairness. As HR expert Josh Bersin says, clarity drives engagement more than perks. Two Heads HR helps small businesses create practical, human-centred policies that truly support their people and culture.

Culture isn’t what’s written in your handbook — it’s what people feel, see, and live every day. If your culture could speak, what would it say? At Two Heads HR, we help leaders listen to their workplace culture, decode what’s really being said, and shape environments where people thrive. Because culture always speaks — the key is being ready to hear it.

By Vanessa Murphy, Two Heads HR Let’s be honest: leading people can be tough. It’s rewarding, yes/no???? — it can also be messy,...

More and more growing businesses are turning to outsourced HR — but who actually uses it, and why? From startups ready to scale to SMEs without in-house HR, outsourcing provides expert, flexible, and cost-effective support. In this post, Two Heads HR breaks down the types of businesses that benefit most and why HR is always better with two heads.

When you run a small to mid-sized business, you wear many hats. Strategy, operations, marketing—and yes, HR. But as you grow, the most...

Welcome to The Second Thought — the thinking space of Two Heads HR. We’re here to make HR less overwhelming and more human. In this first post, we explain what outsourced HR actually is, who it’s for, and why it might be just what your business needs. Whether you’re after a second head to bounce ideas off or ongoing support to keep your people practices on track, Two Heads HR is here to help. No fluff, no jargon — just expert advice you can use.