Two Heads HR

Clear company policies do more than ensure compliance—they build trust, clarity, and engagement. Using David Rock’s SCARF model, good policies support employees’ needs for status, certainty, autonomy, relatedness, and fairness. As HR expert Josh Bersin says, clarity drives engagement more than perks. Two Heads HR helps small businesses create practical, human-centred policies that truly support their people and culture.

Culture isn’t what’s written in your handbook — it’s what people feel, see, and live every day. If your culture could speak, what would it say? At Two Heads HR, we help leaders listen to their workplace culture, decode what’s really being said, and shape environments where people thrive. Because culture always speaks — the key is being ready to hear it.

When you run a small to mid-sized business, you wear many hats. Strategy, operations, marketing—and yes, HR. But as you grow, the most...

Welcome to The Second Thought — the thinking space of Two Heads HR. We’re here to make HR less overwhelming and more human. In this first post, we explain what outsourced HR actually is, who it’s for, and why it might be just what your business needs. Whether you’re after a second head to bounce ideas off or ongoing support to keep your people practices on track, Two Heads HR is here to help. No fluff, no jargon — just expert advice you can use.