TWO HEADS HR

Policies are just guidelines… right? Treating them as optional may feel faster, but inconsistency kills momentum, risks legal exposure and frustrates high performers. Clear, consistently applied policies create certainty, empower managers, and ensure your teams can focus on achieving objectives, hitting sales targets and driving profit. Policies aren’t bureaucracy, they’re a tool for performance and business success.

HR doesn’t have to be the “fun police.” In fact, People & Culture teams should be the champions of fun. When work is enjoyable, people are more engaged, creative, and likely to stay. Fun isn’t gimmicks or beanbags it’s about connection, authenticity, and building a culture that reflects your business. Done well, fun isn’t fluff; it’s a strategy that makes your workplace somewhere people actually want to be.

People often ask how I got into HR. I usually joke that I didn’t choose HR - HR chose me. The real story is that it involved one...